Website Terms of Service

1. About these terms

These Website Terms of Service govern the use of fortedgetech.com.au, operated by Fort Edge Technologies, a Western Australian IT and cybersecurity services business.

By using this website, you agree to use it lawfully and in accordance with these terms. Nothing here limits any right that cannot lawfully be excluded under Australian law.

2. Our services

We provide information about managed IT, Microsoft 365 and Intune administration, cybersecurity, cloud, infrastructure, networking, backup and consulting services.

Descriptions on this website are general information and are not an offer to deliver a specific service, price, coverage level or outcome. Availability and scope depend on a separate written agreement.

3. Website use

You must not interfere with website availability, transmit malicious content, attempt unauthorised access, misuse forms, infringe others’ rights or test our systems without written permission.

We may restrict access where reasonably necessary to protect website operations and security.

4. Enquiries and quotations

Submitting a contact form, requesting a consultation or receiving a preliminary response does not establish a client relationship or managed services contract.

Quotes depend on the agreed scope, users and devices, environment complexity, licences, location, support coverage and other requirements. Any final price, GST treatment, payment terms and inclusions will be stated in a written quote or agreement.

5. Separate customer service agreements

Paid services will be governed by an agreed proposal, statement of work, managed services agreement, service schedule or other accepted written contract.

Those documents should establish deliverables, support hours, response targets, fees, customer responsibilities, confidentiality, data handling, third-party costs, term and termination provisions. Where there is an inconsistency, the separately agreed service contract generally governs the relevant engagement, subject to law.

6. Support and cybersecurity limitations

Our support hours are 6:00 AM–6:00 PM AWST (Perth time, UTC+8). We do not promise continuous human monitoring, instant responses or uninterrupted third-party systems. Automated monitoring does not necessarily mean immediate human investigation or remediation.

Cybersecurity services reduce risk but cannot guarantee that systems will be free of threats, incidents, vulnerabilities or disruption. Applicable legal duties and agreed contractual obligations remain in force.

7. Customer responsibilities and authorised access

Customers must provide accurate information, appropriate approvals and authorised access relevant to an agreed engagement. Specific licensing, backup, change approval, access and reporting duties will be documented in the customer agreement.

Please do not submit passwords, one-time codes or sensitive information through the public contact form.

8. Third-party services

Services may rely on third-party software, cloud platforms, internet carriers and other vendors. Their licences, service conditions and availability may apply independently.

Our responsibility for third-party services depends on the contract and applicable law.

9. Intellectual property

Our original website materials, brand assets and design are owned by or licensed to Fort Edge Technologies unless stated otherwise. Third-party names and logos remain the property of their owners.

Do not reproduce or commercially reuse protected content without permission except where permitted by law.

10. Website content and liability

We take reasonable care with the information on this website, but general material may not be suitable for a particular technical or business environment. Independent advice or a technical assessment may be needed.

To the extent permitted by law, we do not guarantee uninterrupted website availability and exclude liability for losses arising solely from reliance on general website information where such exclusion is lawful.

11. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies consumer guarantees or other rights and remedies that cannot lawfully be excluded under the Australian Consumer Law or applicable legislation.

12. Privacy and third-party links

Personal information provided through this website is handled in accordance with our Privacy Policy at /privacy.

We may link to external websites that we do not operate. Their content and privacy practices are their own.

13. Changes and governing law

We may revise these website terms and publish the updated version here. Changes to website terms do not automatically amend existing customer contracts.

These terms are governed by the laws of Western Australia and applicable Commonwealth laws, subject to any mandatory legal rights.

Questions about these terms?

Fort Edge Technologies · Western Australia, Australia

ABN: 57 374 096 577

Email: helpdesk@fortedgetech.com.au